Overseas Delivery – How long does it take?

 

Delivery-Policy-Kookaburra-PostOn average, it takes between 2-5 working days to get a gift delivered overseas from date of dispatch.

Goods are generally dispatched on the same working day if your order is received before 10am; or the next working day if received after 10am.

The actual timeline depends on the destination country; as well as how close the actual delivery address is to a metro area.

Gift delivery can take longer if there’s problems with the address provided; if the destination is not in a metro area of a capital or other major city; or if your gift gets a random check by customs of the country it is entering (about 5% of all parcels).

See the table below for more delivery time details for the county you’re interested in sending to.

HOW LONG IT TAKES TO SEND A GIFT OVERSEAS BY COUNTRY

Country NameAverage business days to deliverGift Content RestrictionsAny other considerations
Australia - Standard1-7*No restrictionsDelivery time depends on proximity to a capital city from our Gold Coast warehouse. May be longer for extremely rural locations.
Australia - Express*1-2No restrictions*Order Mon-Fri before 10am and choose express delivery for next working day delivery to areas covered in the Australia Post 'Next Day Delivery Guarantee' network. Longer for rural areas outside this network.
Canada See more here3-5*No alcoholMust include local phone number to clear customs
England See more here2-4*We can send all items in the store to the UK; however if you are sending alcohol, we are limited to sending 1 x 750mL bottle shipment per addressMust include local phone number to clear UK customs
Hong Kong2-4*No alcoholMust include local phone number to clear customs
Ireland (Northern) See more here3-5*We can send all items in the store to the UK; however if you are sending alcohol we are limited to 1 x 750mL bottle shipment per addressMust include local phone number to clear UK customs
Ireland (South)3-5*No alcoholMust include local phone number to clear customs
Japan See more here2-3*We can send all items in the store to Japan; however if you are sending alcohol, we are limited to sending 1 x 750mL bottle shipment per addressMust include local phone number to clear Japanese Customs
New Zealand1-3*No alcoholMust include local phone number to clear customs
Philippines2-5*No alcoholMust include local phone number to clear customs
Scotland See more here2-4*We can send all items in the store to the UK; however if you are sending alcohol we are limited to 1 x 750mL bottle shipment per addressMust include local phone number to clear UK customs
Singapore See more here1-2*No alcoholMust include local phone number to clear customs.
UK See more here2-4*We can send all items in the store to the UK; however if you are sending alcohol, we are limited to sending 1 x 750mL bottle shipment per addressMust include local phone number to clear UK customs
USA See more here2-4*No alcoholMust include local phone number to clear customs
Wales See more here2-4*We can send all items in the store to the UK; however if you are sending alcohol, we are limited to sending 1 x 750mL bottle shipment per addressMust include local phone number to clear UK customs