Update 21st March 2020
We’re still sending your Australian gifts overseas!
There’s never been a better time to send some love across the oceans to cure a homesick heart or to send warmth to friends, family, or overseas business contacts.
We can confirm we are still successfully sending parcels overseas to the USA, UK, Canada, Japan, Philippines, Singapore and Hong Kong as of the date of this update.
Experienced freight operators
Because our parcels get sent by experienced international logistics operators like DHL and UPS, parcels are sent on freight planes, which are different to many of the international commercial flights that have been cancelled from Australia.
As of this update date, all parcels that have been sent have been received in our normal premium service period – and that is 2-4 working days from date of dispatch.
To be aware of…
Similar to the situation in Australia, and because of COVID 19, many destinations are choosing not to take a signature on parcels, so as to minimise human-to-human contact.
Instead they are leaving your gifts in a safe place on the property – whether this is approved or there is ‘authority to leave’ or not.
Further information on our International Delivery Service