AUSTRALIAN GIFTs AND GIFT HAMPERs sent overseas from AUSTRALIA To CHINA
We specialise in sending all-Australian Made Gifts and Gift hampers to China,including to Guangdong, Jiangsu, Shangdong, Zhejiang, Hebei and more.
We send unique 100% Aussie made gifts, Aussie Care packages, and gourmet food & wine hampers.
Average delivery is 2-7 working days from date of dispatch and delivery time depends on 2 factors:
- If you are sending to a metro area or a more regional area – e.g. Beijing or Shanghai – average delivery is 2-4 days however outside major cities may take longer
- 2-8% of gifts are delayed by Chinese customs for more thorough checks (as standard). We cannot control this process or be held responsible for delays, but will let you know if your parcel is delayed.
Your Questions Answered – More info on sending gifts to China
WHAT AUSSIE FOOD & WINE CAN I SEND?
Yes! You can send wine hampers or beer hampers. That’s our most asked question answered.
In fact, you can send any gift hamper in our range to China.
That includes any hamper for him / her; gourmet food hamper; wine hamper; celebration gift or Christmas hamper.
HOW LONG DOES IT TAKE TO GET TO THE CHINA?
We use DHL express for all deliveries of our gift boxes to China.
Average delivery time is 3-9 working days from date of dispatch.
We have been known to get gifts to Shanghai in only 2 working days at busy times of the year.
If the receipient isn’t home at time of delivery, or your gift is delayed in customs, it may take longer.
In general, deliveries to major cities like Beijing or Shanghai are faster than areas outside metro areas.
If you place your order online before 10am AEST, we can dispatch the same day. Order any time after that and we will dispatch on the next business day.
We let you know when your gift has arrived and been signed for.
ARE THERE EVER ANY DELAYS?
If there are any delays due to customs (or other) issues outside of our control, we will contact you and liaise with our DHL customer service representative to resolve the issue.
We cannot be held responsible for any Customs issues that are beyond our control – 2% to 8% of all parcels (in general) get a detail check by Customs and can take longer to be delivered. If there is alcohol in the gift this may also cause delays in delivery as Chinese customs will do more thorough checks. Click here for more information on our general international delivery policy
WHAT IF MY FRIEND / COLLEAUGE / FAMILY IS NOT HOME WHEN THEIR GIFT ARRIVES?
If the person you are sending your Australian gift to is not at home when the courier arrives , there will be a note left for them to rearrange a time that suits them for redelivery free of charge.
Where you have supplied a mobile number, they will be offered re-delivery at a time of their choosing; or an option to approve the gift to be redelivered for free and left in a special place that they specify.
We will track your Australian gift from door-to-door until it is delivered and signed for and update you if any further information is required.
We cannot be held responsible for any Customs issues that are beyond our control – 2% to 8% of all parcels (in general) get checked by Customs and take longer to be delivered. Gifts with alcohol are always stopped by Chinese customs so this will causes delays. Click here for more information on our general international delivery policy.
HOW MUCH DOES IT COST?
If you are sending individual gifts, this may be less or more depending on the weight of items in your cart. Express Freight will be calculated based on weight and destination at check-out.
We have negotiated rates with DHL Express to give you value-for-money.
Included in our Freight:
Customs form completion – this is mandatory for all parcels going internationally. We are experienced at correctly completing customs forms to ensure your parcel gets through as smoothly as possible
Door-to-door tracking of your gift – We work with DHL express who provide you with regular updates of where your gift is in the world. There is up to 22 scans of your gift between Australia and China and we share the link to this information with you
Assistance clearing customs – On average, 5% of all parcels get checked by Customs and take longer to be delivered. We cannot be held responsible for this. When this happens, we work with customs via DHL Express to ensure local govt officials have the information required to clear your gift as swiftly as possible. Gifts with alcohol in them to China (e.g. wine or beer) will always take longer as customs does more thorough checks on these.
Taxes and duties payable in China – When you send food and gifts to China by courier, there is always an administration charge plus Chinese taxes and duties payable. We cover these charges as part of our freight cost so you never have to worry about the person you are sending the gift to being stung with additional costs
I WANT HELP SENDING AN AUSTRALIAN GIFT TO China
While we are not a freight company, we are happy to share our knowledge of sending Australian gifts to China so you can do it yourself. In the long run, you will probably find it cheaper, easier and more efficient to do it through us; however if there’s something special you wish to send you may find the following blogs we’ve written on the topic useful.