Sending Your Australian Gift to France

Australian-native-flowers-scarfWHAT WE SEND …

Want to send the best Australian gift possible to Paris, Marseille, Lyon, Toulouse, Nice, Strasbourg, Montpellier, Bordeaux or more? You’ve come to the right place! We send all-year round thank-you, birthday and just because gifts.

Anything but food…

Please note as of 10th April 2018, we are no longer sending Australian food to France.

This is because the French Postal Service no longer allows any kind of food (perishable or non-perishable) into the country without an independent broker to clear it. There are only 2 nominated French independent brokers who can be used; who must be paid for in France by the receiver. Because this goes against our policy of covering all costs involved with your gift shipment, we no longer send food to France. You are welcome to choose any other of our gifts, however!

Delivery Costs to France

Our delivery fee is inclusive of freight; any taxes and duties due in France; as well as door to door tracking of your gift. See here for more information on our general international delivery policy.

Delivery Fees to France depend on the weight of your gift:

  • $34.95 (Under 400g)
  • $66.95 (401g – 1kg)
  • $80 (over 1kg)

Because of the very, very high duties France charges on alcohol coming into the country from Australia, we do not send gifts with alcohol in them. Sorry! We also can no longer send food to France as it requires an independent broker to clear and we cannot control this process. If you were really after just wine, the best way is to go through a supplier in France who already holds stock of Australian wine as a stand alone import / export business.

  • (If you really would like us to add a bottle of wine and are happy to pay an additional $80/ bottle on top of the cost of the wine and on top of the cost of freight, please call us on 1300 542 716 and we’d be happy to arrange it)

How long does it take to get to France?

Once your order is dispatched (usually within 24 hours if working day and no extenuating weather or transport events), average delivery to metro areas in France is 3-4 business days. This excludes 2-5% of parcels that get stopped for random customs checks; which may cause delays.

If you are sending outside a metro area or to a more rural area, delivery can take longer due to local transport and local customs requirements outside major cities.

We cannot be held accountable or liable for any delayed circumstances beyond our control.

We use DHL Express and we will send you tracking details of your parcel so you can see where it is in real-time. We will watch it too, and let you know when it has arrived and been signed for.

Any Special Requirements?

Lately items to France are going through extra security. When you order your gift, please if possible, on top of the mandatory field of a local French phone number, please also let us know the email address of the recipient to help customs get the parcel through in the most efficient manner. This also helps if the receiver is not home when DHL Express deliver the gift – they will contact them via phone or email to rearrange delivery.

NEED MORE ADVICE?

Here’s our blog on the 5 biggest mistakes Australians make when sending gifts to France