FREQUENTLY ASKED QUESTIONS

Please click on the question you would like to know more information about below.

Which countries do you send Australian gifts and gift hampers to?

This section includes which countries we send to, what you can send, and how long you should expect it to take. Click on the continent you are interested in to find out more.

Africa 

Asia

Australasia

Europe

North America

South America

North America

 

GIFT HAMPER CONTENTS

CAN I CUSTOMISE MY Australian gift?

Yes – you can select any number of items to go in your gift by clicking on either Make my own hamper or All Australian Gifts and keep adding to your cart until you’re happy!

If you would like us to send your gift as a hamper, please also select a beautiful keepsake box for it to be put in here. If you do not select a box, your gift will be wrapped in normal gift wrap as opposed to coming as a hamper. 

DELIVERY

How much does it cost to send my gift?

Delivery anywhere within Australia is FREE.

Delivery to International Destinations is calculated based on the dimensions and weight of the gift/s you have chosen.

We have negotiated excellent rates with DHL Express so your gift will get sent first class without the first class price tag. 

Included in the freight price is

  • Freight
  • Customs paperwork completed for you
  • International Taxes and duties payable – so the person you’re sending your gift to never has to worry about extra costs
  • Door-to-door tracking of your gift
  • Confirmation of delivery

In order to see exact prices for the items you have chosen, please select the destination you are sending to and click on ‘recalculate freight’.

 

IS FREE DELIVERY / SHIPPING WITHIN AUSTRALIA SECURE?

Standard delivery to any Australian address is included in all our prices.  

All our gifts within Australia are tracked and require a signature on delivery.